Currently, Gift Cards sold at The Disney Store can only be redeemed in Store. We have received consistent Guest feedback that they wish to be able to redeem Gift Cards online at shopDisney. As we continue to evolve our e-commerce offering, we are working on a solution to implement this. To ensure that we provide a seamless experience we have opted to temporarily pause the sale of Gift Cards at all Disney Stores across Europe.
You can use any existing Gift Cards in any of our Disney Stores. If you have any difficulty redeeming a Gift Card, please get in touch with us so we can help.
Gift cards purchased at a Disney Store can only be used in a Disney Store in that market, for example, if you bought a gift card in the UK, it can only be redeemed in UK Stores. Disney Store gift cards aren't valid for use in Disney Parks or on disneystore.com, and we can't swap currency for any gift cards. Our Stores can't accept gift cards issued at Disney Parks, or at Stores outside of the UK/Ireland/Denmark/Sweden.
There's no expiration date to your gift card, so this can be used at any time. You can use gift cards to purchase any item, including park tickets.
If you need to check the balance of your gift card, or it's been lost or stolen, please click one of the below icons to get in touch.
Our Stores no longer sell gift vouchers, however if you've got a voucher and it's expired, we can renew this for you for a three month period. So we can do this, please send the voucher to Disney Store Guest Services, Mail Code 2922, 3 Queen Caroline Street, London W6 9PE. Make sure you obtain proof of postage, as we aren't liable for any items until they've arrived with us. Please include your name and address within the envelope so we can send the renewed voucher and send it back to you. Due to office closures while we adhere to Covid-19 guidelines, there may be a delay in your vouchers being returned.
Sorry, our Stores don't accept Love to Shop vouchers.
Click here to see full Ts and Cs of Disney Store Gift Cards.