Our Click and Collect service is available for selected orders placed for delivery to addresses in the United Kingdom. Click and Collect orders are available for collection in five working days, and the service costs £2.95.
You'll be shown your available collection points when you've entered your post code at checkout. Please note that we can't re-route a Click and Collect parcel, and these also cannot be delivered to your local Store.
We will email you a link to your tracking information once your parcel has been shipped from our warehouse. If you have entered your mobile number at checkout, you will receive a text when your parcel is ready for collection.
Click and Collect orders will be held at your selected collection point for 10 days. If you're unable to collect your order, the order will be returned to us and once it's back at our warehouse, you'll be refunded.
When collecting your order, you will need your order confirmation email and one of the below forms of identification:
- Birth Certificate
- Customer Statement or Order Confirmation
- Foreign ID Card
- NI Electoral Card
- Tenancy Agreement
- UK Driving License
- Utility Bill